Contact Us
We aim to provide the information you need and deal efficiently with requests where possible. We are happy to be contacted for genuine enquiries, but please be aware that Resurgence staff are a small, busy team.
Much of the information about Resurgence is available on the website, so please do check the relevant sections before contacting us.
Membership and Distributions Office
For information on membership, go to our Membership Subscription page.
Notify us of a change of address.
For other enquiries regarding membership subscriptions or distribution please contact:
Emily Martin
The Resurgence Trust
The Resurgence Centre
Fore Street
Hartland
Bideford
Devon
EX39 6AB
Tel: 01237 441293
International: +44 1237 441293
Email: members@resurgence.org
Resurgence Advertising Department (Display, Inserts and Web)
To find out about advertising in Resurgence & Ecologist, see our media pack
If you wish to discuss your advertising requirements please contact:
Michael York
Tel: +44 (0)1865 403339
Mobile: +44 (0) 7780 874279
E-mail: michael@emsm.org.uk
Dan Raymond-Barker
Mobile: +44 (0) 7776 361671
E-mail: dan@emsm.org.uk
We regret we are unable to assist with individual research projects and requests for information un-related to Resurgence & Ecologist magazine.
Reprint Permissions
If you are interested in reprinting an article from Resurgence & Ecologist please email us at editorial@resurgence.org with full details.
Web Shop
If you have an enquiry about a purchase made in our online shop, please contact webshop@resurgence.org, quoting your order ID.
Website Problems
If you have a problem with using the website, for example with registering or logging in, please see our Registration & Sign-in help page. If your problem is not resolved, please contact webeditor@resurgence.org.
If you experience technical problems while using the website, for example server errors, please contact webmaster@resurgence.org.
Comments, Suggestions & Feedback
We would like very much to hear about your reaction to the site, and any suggestions about how we can improve it. Please email webeditor@resurgence.org.
Press Complaints
Resurgence & Ecologist magazine and The Ecologist is regulated by IMPRESS: the independent monitor for the press - www.impress.press.
Making a complaint
We can look into complaints about items we have published which are in our control. We adhere to the Standards Code adopted by IMPRESS and can only deal with complaints which relate to an alleged breach of the standards set out in this Code.
We can only deal with your complaint if you are:
- personally and directly affected by an alleged breach of the Code.
- a representative group affected by an alleged breach of the Code, where there is public interest in your complaint.
- a third party seeking to ensure accuracy of published information.
We are also regulated by IMPRESS, but initial complaints must be made to us The Resurgence Trust in writing at the following address:
Email: info@resurgence.org
Telephone: 01237 441293
Post: The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB.
We will acknowledge your complaint by email or in writing within 7 calendar days and will normally respond to your compliant with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken.
If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our Independent regulator IMPRESS at the following address:
The Resurgence Trust is a Charity, registered in England and Wales, Charity number 1120414. • The Resurgence Trust is a limited company registered in England and Wales, Registration number 05821436
Registered Office: The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB, United Kingdom • Telephone: + 44 (0) 1237 441 293 • VAT Registered no GB 456 2129 53
