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My Account and Signing In - Frequently Asked Questions
When you buy a membership subscription, or a PDF copy of a magazine issue, we will take your details so that we can give you online access to the magazine. We call this process creating an account.
What does it mean to ‘sign in’?
Signing in means confirming that you are the owner of an account. You can sign in by entering your email address and corresponding password on the sign in page.
You are not currently signed in.
If you are a member (digital or print), then once you sign in you'll be able to access your magazine issues on the website. As long as you remain a member, you will also have access to the whole online Resurgence & Ecologist Magazine article archive.
If you have purchased PDF copies of individual magazine issues, then you will be able to access these online once you have signed in, by going to the My Issues page.
I am already a member of Resurgence - do I already have an account?
Yes, we have created accounts for all members (although you may not have a password).
How do I sign in if I don't have a password?
If you don't have a password, or have forgotten it, try using the Reset Password option on the sign in page.
If you have several email addresses, and can't remember which one you gave us, try repeating this for each of your email addresses in turn.
I asked for a password reset, but didnt receive an email
Within a few minutes of requesting a password reset, you should receive an email containing a link you can use to reset your password. If you don't receive this email, please check your spam folder. Also, please check that you entered your email address correctly.
If this still does not work, it could be that you accidentally mis-typed your email address when you first gave us your details. Please contact the membership department, and explain what has happened.
Lost access to your email address?
If you originally gave us an email address that you now no longer have access to, please contact the membership department, explain what has happened, and ask them to correct your email address.
Gift Aid
Information about Gift Aid can be read here in the FAQ PDF: who can qualify to give Gift Aid, what type of donations are eligible and how to inform us of changes to your circumstances.
Gift Aid Frequently Asked Questions
Other problems?
If you have any other problems, please contact us, and we will do our best to sort them out for you. Please tell us as much detail about the problem as possible: the date and time of the problem, which page, what was the error message (if any). Please include your full name, the email address you are using and any other information you think might help.
