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Press Complaints
Resurgence & Ecologist magazine and The Ecologist is regulated by IMPRESS: the independent monitor for the press - www.impress.press.
Making a complaint
We can look into complaints about items we have published which are in our control. We adhere to the Standards Code adopted by IMPRESS and can only deal with complaints which relate to an alleged breach of the standards set out in this Code.
We can only deal with your complaint if you are:
- personally and directly affected by an alleged breach of the Code.
- a representative group affected by an alleged breach of the Code, where there is public interest in your complaint.
- a third party seeking to ensure accuracy of published information.
We are also regulated by IMPRESS, but initial complaints must be made to us The Resurgence Trust in writing at the following address:
Email: [email protected]
Telephone: 01237 441293
Post: The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB.
We will acknowledge your complaint by email or in writing within 7 calendar days and will normally respond to your compliant with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken.
If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our Independent regulator IMPRESS at the following address:
IMPRESS, 16-18 New Bridge Street, London EC4V 6AG
Telephone: 020 3325 4288
Email: [email protected]
Website: www.impress.press
The Resurgence Trust is a Charity, registered in England and Wales, Charity number 1120414. • The Resurgence Trust is a limited company registered in England and Wales, Registration number 05821436
Registered Office: The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB, United Kingdom • Telephone: + 44 (0) 1237 441 293 • VAT Registered no GB 456 2129 53
